Compliments, Complaints & Suggestions

Compliments, Complaints & Suggestions

At Pickering Medical Practice we welcome your views on the services we provide. We use your compliments, complaints and suggestions to improve our services. If you want to contact us, you can telephone on 01751 471296, email us at [email protected] or write to us at Pickering Medical Practice, Southgate, Pickering YO18 8BL.

If you have any problems with our services, please tell us. We will try to promptly resolve them. If you want to make a complaint, we will handle it under the NHS Complaints Procedure. The link below takes you to our complaints information leaflet. It tells you how to make a complaint, how to get help if you need it and what you can expect from us.

Complaints Leaflet

Click here for further information provided by the Department of Health

How we use your medical records 

How to book your Covid Spring Booster vaccination with Citywide Health

Citywide Health are a group of 7 independent pharmacies in York. In May 2024, we are travelling to Pickering to deliver our successful Covid vaccination service at Pickering Memorial Hall

We are planning 2 clinics on Tuesday 7th May and Saturday 18th May. Booking will be via this website, NOT the national booking service. Please only access this service is you are from the Easingwold/Hambleton/Ryedale areas and not able to travel to one of our clinics in York.

SPRING COVID BOOSTER eligible groups;

1)those aged 75 years and over (or those who are 74, but due to be 75 years old by 30/6/24)
2) individuals aged 5 years and over who are immunosuppressed (although we can only vaccinate 12 and over at these clinics. 5-11 year olds need to book via NBS at our clinics in York)
3) residents in a care home for older adults

THIS IS NOT A WALK IN SERVICE.

Book Here!

YOU MUST BOOK AN APPOINTMENT USING THE FORM ABOVE. IF YOU KNOW SOMEONE WHO ISN’T ABLE TO ACCESS THE BOOKING PAGE, PLEASE HELP BY BOOKING AN APPOINTMENT FOR THEM. ALTERNATIVE CLINICS ARE AVAILABLE AT KIRKBYMOORSIDE AND EASINGWOLD.